This Privacy Policy explains how Local Merch (“we,” “our,” or “us”) collects, uses, and protects information when you visit our website. We are committed to safeguarding your privacy and ensuring that any personal information you choose to share is handled responsibly. By using our website, you agree to the practices described in this policy. We may update this Policy from time to time, and the most recent version will always be posted here.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily submit through forms or interactions on our website. This may include:
- Name
- Email address
- Phone number
- Mailing address
- Billing address
- Shipping address
- Account login information (if applicable)
- Any other information you choose to provide
This information may be collected when you:
- Place an order
- Create a customer account
- Fill out a contact form
- Subscribe to emails or updates
- Request support or assistance
- Communicate with our team
Order and Transaction Information
When you place an order through our website, we collect information necessary to process and fulfill the purchase. This may include:
- Products ordered
- Order amount and purchase date
- Billing and shipping information
- Payment confirmation details
- Order history
- Shipping and delivery status
This information is used only for order processing, fulfillment, and customer service purposes.
Payment Information
Payments made through the website are processed through secure third-party payment processors.
We do not store full credit card numbers or sensitive payment credentials on our servers. Payment processors may collect and store payment information in accordance with their own privacy policies and security standards.
Non-Personal / Technical Information
When you visit our website, certain technical information may be collected automatically to help us understand how the website is used and improve its performance. This may include:
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring websites or search engines
- General geographic location (city or state level)
- IP address
- Cookies and tracking data
This information is typically used for analytical and operational purposes and is not used by us to directly identify individual visitors.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve the user experience and website functionality.
Cookies may be used to:
- Maintain shopping cart functionality
- Remember user preferences
- Analyze website traffic and visitor behavior
- Improve website performance
- Assist with marketing and analytics efforts
You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect certain features of the website.
Some web browsers include a “Do Not Track” signal that allows users to indicate they prefer not to be tracked across websites. At this time, our website does not respond to Do Not Track signals.
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Responding to inquiries or requests
- Communicating about orders or services
- Improving our website and services
- Analyzing website traffic and performance
- Preventing fraud and protecting website security
- Sending promotional communications (when consent is provided)
We do not sell or rent your personal information to third parties.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, including processing orders, maintaining records, complying with legal obligations, and resolving disputes.
Sharing of Information
We may share limited information with trusted service providers who assist in operating our website or conducting our business. These providers may include:
- Payment processing providers
- Shipping and delivery carriers
- Website hosting providers
- Analytics services
- Marketing or email service platforms
These providers only receive information necessary to perform their services and are required to protect the confidentiality of that information.
Order Fulfillment and Shipping
Information such as your name, shipping address, and contact information may be shared with shipping providers to fulfill and deliver your order.
Shipping carriers may have their own privacy policies governing the handling of delivery-related information.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Fraud Prevention and Security Monitoring
To protect our customers and business, we may use certain information to detect and prevent fraudulent transactions or unauthorized activity. Orders that appear suspicious may be reviewed or canceled for security purposes.
Marketing Communications
If you choose to subscribe to our marketing communications, we may send promotional emails regarding products, updates, or special offers.
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- The right to access personal data we hold about you
- The right to request corrections to inaccurate information
- The right to request deletion of your personal information
- The right to restrict or object to certain uses of your information
- The right to withdraw consent for marketing communications
Residents of certain U.S. states may have additional rights regarding their personal information, including the right to request access, deletion, or information about how their data is used.
To submit a request regarding your personal information, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. These websites operate independently and have their own privacy practices. We are not responsible for the privacy policies or content of these external sites.
We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates are made, the revised policy will be posted on this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Local Merch
orderlocalmerch@gmail.com
405-426-0072
